1- General booking conditions:
A B&B is considered booked ONLY after receiving our official booking confirmation (voucher).
- When a client books a B&B he/she implicitly accepts our Cancellation Policy and states that he/she read and understood the description of the property and considers it is suitable for his/her needs.
- The booking procedure requires that we receive a copy of the receipt of the deposit payment. The remaining balance can only be paid in Euro CASH or travellers cheque on the client’s arrival at the apartment. Our guests must bring the reservation voucher (sent by our staff by e-mail or fax when the reservation has been confirmed).
- If a credit card is used for the reservation, the credit card details will be secretly kept within the “Cassa di Risparmio di Civitavecchia.” safe system.
We inform our guests that a minimum rental of 5 nights is requested during Christmas, New Year's Eve and Easter periods and in addition, there is a increase on each B&B’s published price.
Standard booking procedure:
A) Verify the availability filling in the online request form or simply send us an e-mail or eventually send us the request by fax or call us;
B) Following a client’s request, our staff will send a booking form that will have to be filled in and at this point the client will have to choose the payment method for the deposit.
C) The client must send us a copy by e-mail or fax ,of the receipt of deposit payment or a signed copy of the credit card authorization form,
D) Once the agency sends the booking form, the B&B is temporarily blocked for 24 hours. If we do not receive a copy of the deposit payment within 24 hours, we do not furthermore guarantee the B&B’s availability.
E) The B&B is considered booked only once the agency sends the booking confirmation.
2 - Check-in/check-out times
On arrival day there will be the owner of the B&B waiting for the client at the B&B so we need to know the flight details or the expected arrival time at the B&B at least 3 days in advance.
If we know the client’s travel details (flight details, arrival time at the train station, etc.) we will have the chance to arrange the appointment with the owner for the check in at an exact time.
If the client does not provide us the arrival time there WILL NOT BE ANY STAFF MEMBER OR OWNER waiting at the B&B for the check-in.
THE CHECK-IN IS NOT GUARANTEED IF THE CLIENT DOES NOT PROVIDE US THIS INFORMATION.
We kindly ask the guests to inform us about any eventual delay on arrival time. We kindly ask the guests to inform us about any eventual delay on arrival time.
3 - Cancellation policy:
a) If the client cancels
- With at least 30 days notice before the first day of the reservation the deposit will be fully returned.
- In case of cancellation with less than 30 days notice before the arrival the client will have to pay the full amount of the booked stay.
b) if the agency cancels:
- In the rare occasions in which unforeseen circumstances force the agency to cancel theB&B’s reservation, the client can choose to book another B&B with similar characteristics among our wide range of offers.
- In case that the alternative options do not fit the client’s needs, we will refund the total deposit amount and Millennium B&B Roma will have no further liability.
- However, in the case of one of the above described events, we commit ourselves in providing an B&B with the same or higher characteristics of the originally booked apartment
4 – B&B ’s description:
- The descriptions of the B&Bs have been made faithfully and correspond to truth.
5 - Pets: pets of any kind and size could be accepted only upon request.
6 - Number of people: The number of the people indicated during the reservation procedure cannot be changed during the period of stay. Eventual extra guests – if not communicated in advance- will cause the vouchercancellation.
7 - Privacy:
All the customer’s information is strictly private and shall be used only for commercial reasons within the Company limits according to the Personal Data Protection Code Legislative Decree no.196 of 30 June, 2003
None of the personal data provided such as address, phone number, etc will be granted to outsiders, and all the personal data will be secretly treated to ensure customer’s privacy.
8 - Applicable Law:
These booking conditions are subject to the Italian Law. In case of any dispute the Court of Rome will be the only competent body. We reserve the right to make changes to parts of this document.
Information pursuant to art. 13 of the Data Protection Code:
pursuant to art. 13 of Legislative Decree 30 June 2003, no. 196 carrying the Consolidated Act on the protection of personal data, we hereby note that the information and the data supplied by Clients to Millennium B&B will be processed in compliance with the provisions above-mentioned and in accordance with the confidentiality obligations that are fully embraced by Millennium B&B.By processing of personal data, we mean any operation or set of operations, carried out with or without the assistance of electronic means, designed for the collection, recording, organization, storage, consultation, processing, change, selection, retrieval, comparison, utilization, interconnection, blocking, communication, dissemination, erasing and destruction of data, whether or not the same are entered in a databank.
Pursuant to the regulations of the Code, Millennium B&B will abide by principles of fairness, lawfulness and transparency and protection of the confidentiality of the Client’s rights.Pursuant to article 13 of the Code, we therefore supply the following information.
The data processing activity will
a) pursue the following purposes: management of operations as regards relationship with Client, administrative and contract management operations, communication as to Millennium B&B services.
b) be carried out by: manual and electronic means.
c) the data may be disclosed to the Authority for Public Safety or disclosed to our suppliers or agents. Pursuant to article 13, paragraph 1, letter d) you are also hereby informed as to the entities or categories of entities to whom or which the said data may be disclosed or who or which may be informed of such data as Data Controllers (where appointed) or the appointed Data Processors, and we also provide information as to the scope of dissemination of the said data.
We wish to note that the providing of data is obligatory and failing to provide such data may entail non-stipulation of the contract.
In addition, the consent to the processing of personal data is altogether optional and non-compulsory for conducting studies, research, market statistics, sending advertising and informative material, for conducting all those activities designed for the sale or placement of products or services; for sending commercial information; making interactive commercial communications also pursuant to article 10 of Legislative Decree 185/1999, for which activities Millennium B&B may use phone, electronic mail, automated calling systems without an operator or use of fax. Consent is also optional with respect to the following: receiving unsolicited commercial notices pursuant to article 9 of Legislative Decree 9 April 2003 no. 70 implementing the Directive on Electronic Commerce 2000/31/EEC, which lays down that unsolicited commercial communications shall be immediately and unmistakably identifiable as such and contain information to the effect that the addressee of the message may refuse future receipt of the said communications.
Should the Client decide not to provide his consent to processing operations for commercial purposes as specified hereinabove, the said refusal shall entail no consequences whatsoever.
The identification data of the Data Controller for the processing of the data you have supplied are as follows: Millennium B&B, registered office, via Volsci, 47 Roma, 00052, E-mail firstname.lastname@example.org, the data controller being the representative in law, Francesca Tarantola.
The data will also be processed in full compliance with the self-regulations in matter of personal data processing contained in the sector’s own applicable Codes of Conduct.
You may consult the Data Controller at any time, without any formal obligations and by using the apposite form prepared by the Supervisory Authority for personal data protection, to exercise such rights as are provided under article 7 of the Code.