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1- General booking conditions:
A
B&B is considered booked ONLY after receiving our official booking
confirmation (voucher).
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When a client books a B&B he/she implicitly accepts our Cancellation
Policy and states that he/she read and understood the description of
the property and considers it is suitable for his/her needs.
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The booking procedure requires that we receive a copy of the receipt
of the deposit payment. The remaining balance can only be
paid in Euro CASH or travellers cheque on the client’s
arrival at the apartment. Our guests must bring the
reservation voucher (sent by our staff by e-mail or fax when the
reservation has been confirmed).
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If a credit card is used for the reservation, the credit card
details will be secretly kept within the “Cassa di Risparmio di
Civitavecchia.” safe system.
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We inform
our guests that a minimum rental of 5 nights is requested during
Christmas, New Year's Eve and Easter periods and in addition, there is a
increase on each B&B’s published price.
Standard booking procedure:
A) Verify the availability filling in the online request form or
simply send us an e-mail or eventually send us the request by fax or
call us;
B) Following a client’s request, our staff will send a booking form
that will have to be filled in and at this point the client will have to
choose the payment method for the deposit.
C)
The client must send us a copy by e-mail or fax ,of the receipt of
deposit payment or a signed copy of the credit card authorization form,
D)
Once the
agency sends the booking form, the B&B is temporarily blocked for 48
hours. If we do not receive a copy of the deposit payment within 48
hours, we do not furthermore guarantee the B&B’s availability.
E)
The B&B is
considered booked only once the agency sends the booking confirmation.
2 -
Check-in/check-out times
On
arrival day there will be the owner of the B&B waiting for the client at
the B&B so we need to know the flight details or the expected arrival
time at the B&B at least 3 days in advance.
If we
know the client’s travel details (flight details, arrival time at the
train station, etc.) we will have the chance to arrange the appointment
with the owner for the check in at an exact time.
If
the client does not provide us the arrival time there WILL NOT BE ANY
STAFF MEMBER OR OWNER waiting at the B&B for the check-in.
THE CHECK-IN IS NOT GUARANTEED IF THE CLIENT DOES NOT PROVIDE US THIS
INFORMATION.
We
kindly ask the guests to inform us about any eventual delay on arrival
time. We kindly ask the guests to inform us about any eventual delay on
arrival time.
3 -
Cancellation policy:
a) If
the client cancels
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With at least 30 days notice before the first day of the reservation
the deposit will be fully returned.
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In case of cancellation with less than 30 days notice before the
arrival the client will have to pay the full amount of the booked
stay.
b) if
the agency cancels:
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In the rare occasions in which unforeseen circumstances force the
agency to cancel theB&B’s reservation, the client can choose to book
another B&B with similar characteristics among our wide range of
offers.
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In case that the alternative options do not fit the client’s needs,
we will refund the total deposit amount and Millennium B&B Roma
will have no further liability.
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However, in the case of one of the above described events, we commit
ourselves in providing an B&B with the same or higher
characteristics of the originally booked apartment
4 –B&B
’s description:
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The descriptions of the B&Bs have been made faithfully and
correspond to truth.
5 -
Pets: pets of any kind and size could be accepted only
upon request.
6 -
Number of people: The number of the people indicated during the
reservation procedure cannot be changed during the period of stay.
Eventual extra guests – if not communicated in advance- will cause the
vouchercancellation.
7 -
Privacy:
All
the customer’s information is strictly private and shall be used only
for commercial reasons within the Company limits according to the
Personal Data Protection Code Legislative Decree no.196 of 30 June, 2003
None
of the personal data provided such as address, phone number, etc will be
granted to outsiders, and all the personal data will be secretly treated
to ensure customer’s privacy.
8 - Applicable Law:
These
booking conditions are subject to the Italian Law. In case of any
dispute the Court of Rome will be the only competent body. We
reserve the right to make changes to parts of this document.
Privacy
Information pursuant to art. 13 of the Data Protection Code:
pursuant to art. 13 of Legislative Decree 30 June 2003, no. 196 carrying
the Consolidated Act on the protection of personal data, we hereby note
that the information and the data supplied by Clients to Millennium B&B will be processed in compliance with
the provisions above-mentioned and in accordance with the confidentiality
obligations that are fully embraced by Millennium B&B.
By processing of personal data, we mean any operation or set of
operations, carried out with or without the assistance of electronic
means, designed for the collection, recording, organization, storage,
consultation, processing, change, selection, retrieval, comparison,
utilization, interconnection, blocking, communication, dissemination,
erasing and destruction of data, whether or not the same are entered in a
databank.
Pursuant to the
regulations of the Code,
Millennium B&B will abide by
principles of fairness, lawfulness and transparency and protection of the
confidentiality of the Client’s rights.
Pursuant to article 13 of the Code, we therefore supply the following
information.
The data processing
activity will
a) pursue the
following purposes: management of operations as regards relationship with
Client, administrative and contract management operations, communication
as to
Millennium B&B
services.
b) be carried
out by: manual and electronic means.
c) the data may be
disclosed to the Authority for Public Safety or disclosed to our suppliers
or agents. Pursuant to article 13, paragraph 1, letter d) you are also
hereby informed as to the entities or categories of entities to whom or
which the said data may be disclosed or who or which may be informed of
such data as Data Controllers (where appointed) or the appointed Data
Processors, and we also provide information as to the scope of
dissemination of the said data.
We wish to note
that the providing of data is obligatory and failing to provide such data
may entail non-stipulation of the contract.
In addition, the
consent to the processing of personal data is altogether optional and
non-compulsory for conducting studies, research, market statistics,
sending advertising and informative material, for conducting all those
activities designed for the sale or placement of products or services; for
sending commercial information; making interactive commercial
communications also pursuant to article 10 of Legislative Decree 185/1999,
for which activities Millennium B&B
may use phone,
electronic mail, automated calling systems without an operator or use of
fax. Consent is also optional with respect to the following: receiving
unsolicited commercial notices pursuant to article 9 of Legislative Decree
9 April 2003 no. 70 implementing the Directive on Electronic Commerce
2000/31/EEC, which lays down that unsolicited commercial communications
shall be immediately and unmistakably identifiable as such and contain
information to the effect that the addressee of the message may refuse
future receipt of the said communications.
Should the Client decide not to provide his consent to processing
operations for commercial purposes as specified hereinabove, the said
refusal shall entail no consequences whatsoever.
The identification data of the Data
Controller for the processing of the data you have supplied are as
follows: Millennium B&B, registered office,
via Volsci,
47 Roma, 00052,
E-mail
millenniumitaly@yahoo.it,
the data controller being the representative in law,
Francesca Tarantola.
The data
will also be processed in full compliance with the self-regulations in
matter of personal data processing contained in the sector’s own
applicable Codes of Conduct.
You may consult the
Data Controller at any time, without any formal obligations and by using
the apposite form prepared by the Supervisory Authority for personal data
protection, to exercise such rights as are provided under article 7 of the
Code.
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